News & Insights Intro
TRANSFORMATION: ENABLE PEOPLE TO DRIVE CHANGE
Any change to the franchise model should be considered as a people transformation programme; a programme whose objective is to keep as much of the current and relevant talent, knowledge, and skills as possible to support the business transition.
WHOLESALE TO RETAIL TRANSFORMATION: PEOPLE FIRST
The best strategy in the world might be set for failure without having people ready and equipped to implement and drive the change.
AS LIVING COSTS RISE, CAR OWNERS CONSIDER MISSING OR DELAYING SERVICE
Motorists need to ensure their vehicles are roadworthy and information at the right time can help change the perception to what should be a spending priority.